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The Bootroom Collection is proud of its products and confident that you will be impressed with your purchase. Every item we sell is of the highest standard and authenticity, and we take every care to ensure our goods are packaged and shipped safely.

We want you to feel confident about shopping with us. If you have a problem, or are unhappy with your purchase, we will do the upmost to resolve it for you.

 If you are not satisfied with an item, you have 30 days from purchase of your order to request a refund.

Refunds or exchanges can only be processed with a valid proof of purchase. Please ensure all holograms stickers, tags, and certificates are supplied with the returned item.

Refunds will be made using the same payment method used to purchase the item.

Sale items can be returned with an itemized proof of purchase, provided they are done so in a resalable condition.

Should you have any queries regarding a return then please contact us at lnfo@thebootroomcollection.com and we will be happy to assist.